| Basingstoke and Deane Borough Council - Services |
A to Z of services Download a copy or call the contact centre on 01256 844844 or email customer.service@basingstoke.gov.uk for a copy | A handy directory of information to access services provided by the council, as well as other public service providers such as health, police and voluntary sector organisations. |
Opening hours
The Civic Offices are open:
Mon to Thurs: 8.30am - 5pm
Friday: 8.30am - 4.30pm
except Bank Holidays
Please note -
Cashiers Mon to Fri: 9am - 4pm Click here for directions | 
|
Post | Email |
Civic Offices
London Road
Basingstoke
Hants RG21 4AH | Send general enquiries to customer.service@basingstoke.gov.uk
(messages directed to most appropriate person) |
Website | www.basingstoke.gov.uk |
Phone |
Benefits - housing & council tax | (01256) 810680 |
Business development | (01256) 845359 |
| Building control | (01256) 845237 |
Council tax | (01256) 358555 |
Contact Centre - all general enquiries including
abandoned vehicles
asbestos
bonfires
car parking
dog wardens
drainage enquiries
dropped kerbs
food hygiene
licenses
noise complaints
pest control
refuse collection
roads & footpaths
street cleansing
street lighting
bus/travel tokens
| Contact Centre operating hours:
Mon to Thurs: 8.30am - 5.30pm
Friday: 8.30am - 5pm Phone: (01256) 844844
Fax: (01256) 845200
TextPhone: (01256) 845400
SMS Text Messaging: 07797 877006 |
Electoral registration | (01256) 845264 |
Housing -
waiting list enquiries
homelessness enquiries | (01256) 845393
(01256) 845250 |
Mayor's office | (01256) 845591 |
Planning - duty planning officer, applications and advice Service available:
Mon to Fri 8.30am - 2.30pm | (01256) 844844 |
Planning - registration of applications | (01256) 845289 |
| Planning - public speaking at development control committee meetings | (01256) 845409 |
| Planning - enforcement | (01256) 845274 |
| Planning - legal agreements | (01256) 845258 |
| Planning - appeals | (01256) 845403 |
| Planning - policy and local development framework | (01256) 845532
(01256) 845796 |
My Basingstoke is a service that has been integrated into Basingstoke and Deane Borough Council’s Website, which can offer a growing range of secure services online. Once you are registered and logged in as a My Basingstoke user, you can browse the Basingstoke and Deane Website and use additional features, such as: - Viewing your council tax bill online and making payments via a secure payment facility
- Requesting pest control services
- Requesting and paying for the green garden waste service
- Notifying missed bins, graffiti and more
- Viewing amenities in your area
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